Privacy policy

PRIVACY POLICY

Privacy Policy
Effective date: June 24, 2026

This Privacy Policy describes how lustriq.shop (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from lustriq.shop (the “Site”) or otherwise communicate with us.

1. Information We Collect

We may collect the following categories of personal information:

a) Information You Provide to Us

When you place an order, contact us, or subscribe to our communications, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment-related details (processed securely by our payment providers; we do not store full payment card details)
  • Order details and purchase history
  • Any information you provide in emails, support requests, or messages

b) Information Collected Automatically

When you browse our Site, we may automatically collect certain information, such as:

  • IP address
  • Browser type and device information
  • Operating system
  • Time zone
  • Referring website
  • Pages viewed, links clicked, and browsing behavior on our Site
  • Cookies and similar tracking technologies

c) Information from Third Parties

We may receive information from third-party service providers, such as:

  • Shopify and related e-commerce tools
  • Payment processors
  • Shipping and logistics partners
  • Fraud prevention and security vendors
  • Analytics and advertising partners

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders
  • Provide customer service and respond to inquiries
  • Send order confirmations, shipping updates, and service-related communications
  • Process returns, refunds, and exchanges
  • Detect, prevent, and investigate fraud, abuse, security incidents, or illegal activity
  • Improve our website, products, and customer experience
  • Personalize your shopping experience
  • Send promotional emails or marketing communications where permitted by law
  • Comply with legal obligations and enforce our policies

3. How We Share Your Information

We may share your information with trusted third parties only as necessary to operate our business, including:

  • Shopify and e-commerce platform providers
  • Payment processors and financial service providers
  • Shipping carriers, fulfillment providers, and logistics partners
  • IT, analytics, fraud prevention, and security service providers
  • Professional advisers, where necessary
  • Law enforcement or regulators when required by law or to protect our rights

We do not sell your personal information for money.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Site, remember preferences, analyze traffic, and support marketing and advertising activities.

Depending on your location, you may have the ability to manage cookies through your browser settings or consent tools presented on the Site.

5. Marketing Communications

If you opt in to receive marketing emails from us, we may send you promotional content, product updates, or special offers. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at kirstenchrisoula2090@outlook.com.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

  • fulfill orders,
  • provide customer support,
  • maintain business records,
  • comply with tax, accounting, legal, or regulatory obligations,
  • resolve disputes, and
  • enforce our agreements.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, you may have certain privacy rights under applicable law, such as the right to:

  • request access to your personal information,
  • request correction of inaccurate information,
  • request deletion of your personal information,
  • object to or restrict certain processing,
  • withdraw consent where processing is based on consent,
  • opt out of certain targeted advertising or marketing activities, where applicable.

To exercise your rights, please contact us at kirstenchrisoula2090@outlook.com. We may need to verify your identity before responding to your request.

9. International Users

If you access our Site from outside the country where our service providers operate, your information may be transferred to, stored, and processed in other countries where data protection laws may differ from those in your jurisdiction.

10. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

11. Third-Party Services and Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of third-party websites or services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. Any updates will be posted on this page with the revised effective date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

lustriq.shop Customer Support
Email: kirstenchrisoula2090@outlook.com